Flavourful SMS & WhatsApp Support Experiencing Issues

Incident Report for Flavourful

Resolved

This incident has been resolved.

Posted Apr 12, 2023 - 13:00 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 12, 2023 - 12:59 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 12, 2023 - 12:58 UTC

Update

The issue has been resolved for all users utilising SMS, we are now identifying the root cause for WhatsApp.

Posted Apr 12, 2023 - 12:28 UTC

Update

We are continuing to investigate this issue.

Posted Apr 12, 2023 - 12:24 UTC

Investigating

We are currently investigating this issue.

Posted Apr 11, 2023 - 15:00 UTC

This incident affected: Support Operations (Flavourful WhatsApp Support).